Take a Shortcut to Your Customers’ Thoughts.

Never lose another customer because you didn’t respond to their queries. A plug-and-play social listening tool that mines social media & the web to uncover, analyze & report mentions.

Trusted by world's leading Enterprises & Agencies.

Cut through the Noise with Social Listening

Understand Your Audience

Track every mention of your brand in your target audience’s online conversations. Analyze their online behavior with AI sentiment analysis and get a deeper understanding of what they really care about.

Use advanced filters and Boolean searches to narrow down what really matters.

Identify Trends

Be the first to jump into the latest trends in your niche — before the competition! Boost your engagement by diving into the hottest social media conversations that will help you stay ahead of the curve.

Monitor Your Competitors

Don’t let your business fall behind. Keep a close eye on your competitors and their online activities.

Stay up-to-date on their latest promotions and product launches. Benchmark against them with Share of Voice and use the insights to inform your own strategy.

Improve Customer Service

Identify and respond fast to customer feedback, complaints, and inquiries, even if they don’t @ you.

Manage customer service activities of all channels in one single platform. Most importantly, never miss a mention of your brand ever again.

Optimize Your Marketing Strategy with AI

Analyze your online performance and get personalized advice from your AI Social Intelligence Advisor (SIA).

Enhance your marketing and PR strategies by creating messaging that speaks directly to your target audience’s hearts.

Listen from a wide array of sources

X (formerly Twitter)

Facebook

Instagram

YouTube

Linkedin

TikTok

Reddit

News Sites

Review Sites

Forums

Blogs

Web

Why Mentionlytics?

Discover how Mentionlytics stands out from other social media listening tools.

95% Accurate AI Sentiment & Emotion Analysis

Understand your audience’s true feelings about your brand, competitors, and niche topics with the power of AI! It works in ALL languages.

Customizable Reports

Use our Report Builder to present your Mentionlytics Data in whichever way you want. Create stunning presentations and reports for your clients.

24/7 Support

Get the help you need, whenever you need it. Our dedicated support team is available always via call, live chat, and email to guide you through setup, optimize your social listening strategies, and anything you need!

Additional Resources on Social Listening

Social Listening 101: How to Monitor and Engage with Your Online Community

Uncover social listening by figuring out what it is, how it works, and why it is now essential for brands and their marketing teams to design effective strategies.

How Social Listening Can Improve Your Social Media Customer Service

Find out how social listening can help you provide top-notch customer service on social media and beyond.

Social Listening vs. Social Monitoring: What’s the Difference?

Let's fully cover both procedures with definitions, differences, and examples, and find out which one fits your business right now.

Stop Guessing What People Say or Think About You. Start Listening.

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